Rights & Responsibilities

Know what paperwork and protections should exist.

Moving has rules, documents, estimates, valuation choices, and carrier identifiers. This page gives customers a plain-language starting point before they book a local, California, interstate, or international move.

California Moves

For moves within California, ask for the Cal-T/PUC details.

CPUC consumer guidance says California household-goods movers should provide important information and that customers should obtain the complete company name, Cal-T number, address, and telephone number.

  • Ask for the mover's legal name, DBA, Cal-T/PUC permit number, address, and phone number before booking.
  • Review the estimate, order for service/agreement, valuation choice, inventory where applicable, and final charges before signing.
  • Ask how not-to-exceed pricing, change orders, materials, access charges, and payment timing are handled.
  • Keep copies of every signed document, receipt, and written change.

Interstate Moves

For state-to-state moves, verify USDOT authority.

FMCSA guidance directs consumers to search registered interstate movers and review authority and complaint information before hiring.

Carrier identifiers

Move Plus / MP Relocation Inc is publicly listed with USDOT #877345 and MC #383607.

Estimate and inventory

Long-distance moves should have clear shipment details, pickup/delivery information, and written terms.

Valuation

Valuation is not the same as ordinary insurance. Ask what protection choices are available and what exclusions apply.

Complaints

Know which agency handles your move type: CPUC for California intrastate household-goods issues and FMCSA for interstate moves.

Ready to Move brochure

The legacy Move Plus site included this official consumer brochure; it is preserved here for customers who want the original reference.

Original moving tips PDF

A preserved copy of the old Move Plus moving tips handout for customers who prefer a printable reference.

Have questions before booking?

Ask Move Plus to explain the estimate, documents, protection options, and license identifiers tied to your route.

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